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FAQs

CONTACT US

Providing highly personalized customer service is our top priority. You can write to us at hello@koalaclip.comOur goal is to respond to all inquiries within one business day. 

SHIPPING, RETURNS, EXCHANGES

Return Policy

Shipping and Order Processing

Exchange Order

Warranty Claim

Route Shipping Insurance

DO YOU SHIP INTERNATIONAL?

Yes, we ship anywhere around the world. International rates apply and average between $9.50USD to $13.50 USD depending on location. Shipping rates are calculated at checkout. Please note - as duties or fees charged by the inbound government are the responsibility of the buyer.