Warranty

Koala Clip limited warranty.

After 90 Days of ownership, our six-month warranty applies. If replacement is approved by Koala Clip based on policy below, we will replace with the same pouch as the original purchase.

WHO IS COVERED? This limited warranty is non-transferable and covers only the original end purchaser.

WHAT IS COVERED? Koala Clip LLC warrants that this product (the “Product”) will be free from defects in workmanship and materials under normal use for a period of 9 months from the original purchase date (“Limited Warranty Period”).

What does this mean? If your Koala Clip has a defect that is more than just normal wear and tear - get in touch with us. 

You can initiate a warranty claim by emailing: hello@koalaclip.com


WHAT IS NOT COVERED?
Normal wear and tear of Product use
Dirt accumulation
Misuse, lack of care, mishandling, accident, abuse or other abnormal use
Use of the Product other than for its intended purpose
Product that has been modified or altered

Replacement products will be furnished only on an exchange basis and will be limited by current availability. Limit of three (3) replacement products under the six-month limited warranty, per order. Replacement products are warranted as above for the remainder of the original applicable Product warranty period.