Jul 30, 2018

Processing, Shipping and Tracking Your Koala Clip

Name: UR Enough Surprise Box
Brand: Koala Clip
SKU: 001-URE-M
Price: 50.0 USD
Availability: InStock

I listened to a podcast with Jesse Thomas from a few years ago talking about the beginnings of Picky Bars. He shared that the first 1.5 years the bars were made out of their kitchen. They started small and grew bit by bit. While I’m not comparing us to Picky Bars, I’m so thankful for entrepreneurs who have shared their successes and failures. I don’t know where this path will lead but we will take it bit by bit with me still hand assembling for awhile.

I share that because while I am super passionate and excited about the response Koala Clip has received and the trajectory we are on - I want to be honest that right now this is a side gig for me. I work full-time in addition to parenting two small kiddos and trying to find time for my husband and personal health. As of right now, this is a one-woman show with me still hand assembling each Koala Clip, on top of the packaging, shipping, customer service, and working with manufacturing to the product packaging. So unlike Amazon Prime, your package will not ship out the next day in most cases. Right now, it is taking me 3-6 days to get most orders out while I juggle everything else.

Some exciting things are in the works, and this time frame of processing will be significantly cut in the next few weeks to a month, but please bear with me as I promise I am trying to get orders out as quickly as I am able.

How to Ensure Getting your Koala Clip by a certain date:

Use the "NOTES" field at check out and let me know if you need it by a certain race or date.

What about Priority Shipping?

Selecting priority shipping does not necessarily mean I am going to process your order any more quickly. Adding the note at checkout or sending me an email (hello@koalaclip.com) or slide into my DMs on Instagram to let me know of your need. Priority shipping means it ships quicker once it is at the USPS, does not equate to quicker processing on my end.

Tracking Orders:

You will receive an email or text with your shipping notification. If you have a question on when your order will ship, just reach out through email or Instagram or Facebook.

3 comments

Elymar Rivas Feb 21, 2021

I just ordered a Koala Clip, Order #27329, but I need to change the name in the shipping address, please use Luis Rivas instead of Elymar Rivas, thanks so much. I love your product
Kathleen McDermott Dec 24, 2020

Still not received. Supposedly shipped on 12/14.
Holly warren Jun 24, 2020

Curious as to when my order will be shipped. My order number is 19842.

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Surprise

I gave it as a gift to a friend so I actually have no idea what was in the box but all I got was rave reviews from my friend. I’m guessing it was really good. She even ordered the tea that was in the surprise box after she finished what was given to her in your box.

Such a fun package!

I love this promotion! It’s so fun to get a new surprise koala clip and now a tank this year! The teas and chocolates are also great. This is my second year getting one and I have definitely started to look forward to it!

Amazing gift

Love my box! My Koala clip & tank top are just what I needed and all of the other items are a great addition.

Perfection

This box was awesome! I was prepared to not love the message on either the tank top or the Koala clip, but both ended up absolutely perfect for me! And the Koala clip was my all time favorite color/pattern! Also, it’s rare to get a bunch of dark chocolate from anyone instead of milk chocolate, and dark chocolate is the only chocolate I eat, so I loved that the box came with all dark chocolate!

100% worth it

I bought this box because it hits the free shipping threshold, I didn’t care what color I received, and I love surprises!

I was thrilled! I ended up receiving the perfect color and saying for me, and I loved the goodies. Plus, it came wrapped in a bright bow (And I definitely don’t have enough surprises or ribbons in my life).

Side note: You don’t have to worry about them putting something with “mother” on it in the box. They assured me they would never do that. Also, the goodies were consumable, specifically tea and chocolate (not some weird keychain or magnet or sticker)

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Processing, Shipping and Tracking Your Koala Clip

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